The Nature of Change – Involve Your People
Change is a constant factor at work and in life. Businesses that do not constantly adapt and innovate get left behind in the commercial race. In a less volatile environment it is difficult to see the need for change. For the most part, substantial change is often induced by crises, such as financial collapse - I am sure I do not need to elaborate here as we have all been affected in one way or another by recent global events. This poses real problems for employers facing employees who are resistant to the change process.
Change is obviously implemented by and through people and therefore, it is imperative that employers are skilled in change management. For the same reason, people need to be involved in the planning and actioning of any change. To see the results of a change process, the team must have a sense of ownership and control, inclusion and involvement.
It is essential to view change not as a specific event but rather as a process that encourages reflection on how your actions will impact upon the company and staff as a whole. This pragmatic thought process assists in minimizing any unnecessary casualties and gains the support of your people throughout the change process.
Recruitment firms have received calls from concerned employees considering resigning from their current employment. For the most part, they are basing their decision on information they have heard on the "grape vine" or have noticed a number of redundancies within their workplace, which is creating great uncertainty amongst employees. This can lead to staff retention problems and employers are at risk of losing key staff members. This illustrates the importance of keeping employees informed and involved.
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