Can I help in Motivating my Staff?
Hierarchy of Needs Theory
Probably the most well known theory of
motivation is Maslowās Hierarchy of Needs. Maslow's Hierarchy suggests
ö our need for food, shelter, air
- Security & safety
ö so that we might feel protected from danger & harm
- Social ö
need to be loved and part of a group, respect from others
ö where self-esteem, recognition, prestige & status plays
- Self Actualisation
ö what one is capable of becoming, achieving potential and self
fulfilment with whatever weāve got
can you gain from Maslowās Theory to produce a more satisfying work
environment for your staff?
You can learn how to improve a workerās
performance by linking job behaviours with the satisfaction of that
workerās individual needs. People are motivated to do a job well when
it helps them meet one or more of their personal needs. Know what
drives your people.
Here are some suggestions on how to
meet these personal needs.
1. How to meet Physiological needs at
Create a comfortable and pleasant
working environment for employees. Employees should feel comfortable
to bring their own personalities to work and not park them outside the
Pay competitive salaries so that your
employees can comfortably provide for themselves and their families.
Provide opportunities to offer
incentives, paid overtime and bonuses.
2. How to meet Security and Safety
needs at work:
Provide a safe working environment,
where other team members display concern for the safety and protection
Job security and communicate
3. How to meet Social needs at work:
Give employees opportunities to work
Encourage people to work as a team and
encourage employees to recognise the importance and contribution of
their work to the rest of the team and the company.
Be consistent and fair with everyone.
Show your concern for team members and
encourage them to do likewise.
4. How to meet ego-status needs at
Give positive feedback and recognition
both publicly and privately.
Provide rewards based upon
Give opportunities to provide
Let people excel and move into areas
of increased responsibility allowing them to demonstrate their talents
and skills and give autonomy.
Always say "Thank you".
5. How to meet Self-Actualisation needs
Give freedom to be creative and make
By treating mistakes as learning
Support personal and professional
growth through ongoing learning and training.
You canāt help every employee meet
every need, of course. Thatās impossible and there are dangers in
expecting our work to constitute our entire life. When considering these
needs ask your staff for suggestions and comments on how to achieve a
better working environment for them.
Prepared by Corrine McDonald B.Sc ö
Consultant, Temporary Division